Privacy
Your information. Handled with care.
This notice explains how we handle personal information collected through this website.
Who we are
Clearly Found is a trading name of Haigh PS Ltd (company number 11884392), registered office Earlston House, 181 Coniscliffe Road, Darlington DL3 8DE. Haigh PS Ltd is the data controller for personal information collected through this website. Contact: hello@clearlyfound.co.uk.
What we collect
If you use the contact form, we collect your name, your email address, the service area you choose and your message. The form is provided by WPForms.
If you email us or telephone us, we will also have the information you choose to send.
At launch, this website does not use analytics, marketing pixels or embedded social feeds.
How we use your information
We use this information only to reply to your enquiry and, if you become a client, to provide our services.
Form submissions are not stored in the website database. They are emailed to hello@clearlyfound.co.uk. Those emails are sent through Brevo, a transactional email service, and received in a Microsoft 365 mailbox. The website is hosted by GoDaddy.
We do not sell your information. For cookies, see our cookies page.
If an enquiry does not lead to work, we keep the enquiry emails for 12 months and then delete them. If you become a client, your records are kept in line with your letter of engagement.
We rely on legitimate interests (to reply to your enquiry) and on taking steps at your request before entering into a contract.
Your rights and questions
Under UK GDPR you have the right to ask for a copy of your information, to ask us to correct it, to ask us to delete it, to ask us to restrict how we use it, to object to our use of it, and to ask for it to be moved to you or another organisation, where those rights apply.
To use these rights, or if you have a privacy question, email hello@clearlyfound.co.uk.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.